There are many things I love about the Harmons, their delicious bakery style Snickerdoodles are one of them. Like homemade, that good. They come in a plastic container of 8. I made my way to cookie number 6 and when I broke it open, a large piece of paper was inside the cookie. The paper indicated nothing about winning something, or a clue to a treasure, of course it shouldn't have been there. I would take them back in the coming days to get my money back and maybe provide the bakery with an object lesson of what NOT to do while baking these cookies.
I arrive at customer service and told Barbara that I needed a refund for my cookies that had a foreign object in them. "Do you have your receipt?" No. "Without a receipt we are unable to issue any cash refunds." I said, " I didn't anticipate returning the cookies, I love them but there is something that shouldn't be in there, can you see it? It's not like i'm trying to return items that i just bought too many of or changed my mind and don't need. "I'm sorry, that's policy. I can issue you a store credit?"
People, we're talking about $5 bucks. Now it's not about the money it's about a riduclous policy.
I said to Barbara that I felt like this was an unusual circumstance. The container has your Harmon's sticker on it, there is no doubt i bought them here, i want my $5. She honestly told me no again. There is PAPER sticking out of the cookie I wanted to eat. I asked politely if i could speak with her manager. She grumbled under her breath and handed me my $5.
Again, no photo to document the cookie. Do not let this dissuade you for trying the cookies the next time you are there.
Friday, January 29, 2010
Thursday, January 28, 2010
the am
I'm sure this scenario will be familiar to some.
5:45- me time on the treadmill
6:45- M wakes up, not good, pretty early mom just got out the shower. ( I like to be ready when he wakes up. It is much easier that way)
Eat breakfast, get clothes on
8:15- get his sweatshirt on because we’re walking out the door.
He sits on the dogs bed and thought it would be fun to pull the plant and stand on him.
8:16- M is upset because it scared him.
Dirt and mess all over.
I get the broom out to sweep up- M MELTDOWN - the broom is his new favorite toy, but it had a purpose at 8:18 am.
MELTDOWN continues and to retaliate he swirls both his arms in the dogs water dish soaking his sleeves.
MOM not happy. Need new sweatshirt, not changing damp shirt.
Timeout on the rug, Murphy continues to Meltdown the dog starts whining because M is so mad.
Late getting out the door.
Throat hurts, on the verge of being sick.
Arrive at Becky's, MELTDOWN ensues. This is a rarity. Usually he waves goodbye and is off to the high chair for second breakfast. Not today.
Somebody hated Thursday today. Sorry no pics of the meltdown.
5:45- me time on the treadmill
6:45- M wakes up, not good, pretty early mom just got out the shower. ( I like to be ready when he wakes up. It is much easier that way)
Eat breakfast, get clothes on
8:15- get his sweatshirt on because we’re walking out the door.
He sits on the dogs bed and thought it would be fun to pull the plant and stand on him.
8:16- M is upset because it scared him.
Dirt and mess all over.
I get the broom out to sweep up- M MELTDOWN - the broom is his new favorite toy, but it had a purpose at 8:18 am.
MELTDOWN continues and to retaliate he swirls both his arms in the dogs water dish soaking his sleeves.
MOM not happy. Need new sweatshirt, not changing damp shirt.
Timeout on the rug, Murphy continues to Meltdown the dog starts whining because M is so mad.
Late getting out the door.
Throat hurts, on the verge of being sick.
Arrive at Becky's, MELTDOWN ensues. This is a rarity. Usually he waves goodbye and is off to the high chair for second breakfast. Not today.
Somebody hated Thursday today. Sorry no pics of the meltdown.
Monday, January 25, 2010
it's been a while
For those who follow M- here are a few new pics (old, but unseen shall we say)
auntie nancy with a one man band toy- he loves it.
visit with Grandpa J- he turns 89 this year!
and reading with Grandma J
Jello at grandmas
do as i'm doing...
where m is the happiest, both of them
matt was getting ready to take the dog for a walk, M gave it a try around the house, it was hilarious. he was mad when h and dad left for outside, without him
discovery kids museum
everyday this is the scene- murphy is just as guilty as the dog
I WIN.
my therapuetic batch of homemade cinnamon rolls (pre-icing, they got even better)- delicious.
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